This note introduces a leadership communication competencies framework as part of the embodying executive presence model. The model can be leveraged in the education and development of leaders seeking to improve their skills associated with having impact and influence, enhancing their persuasive capabilities, and their ability to inspire others.

Spreadsheet to accompany product 9B20C049.

Teaching note for product 9B20C049.

On August 12, 1819, a crew set sail for the Pacific Ocean on a three-year voyage on the Essex whaling ship. On November 20, 1820, a giant sperm whale emerged from the ocean and critically damaged the Essex’s starboard hull. The crew consisted of the captain, two officers, three boat steerers, and 13 sailors, most of whom lacked experience. While the captain and officers of the Essex huddled to plan their next move, the crew trusted the first officer .....more

Teaching Note for product 9B20C041

In the first of three mini-cases on workplace mistreatment, "Casual Fridays Gone Wrong," the vice-president of compliance for a collections company faced the dilemma of how to deal with a complaint about a manager's racist comments. In the second mini-case, "Dial 911—Health Care in Distress," a nurses' union representative at a mid-sized urban hospital needed to respond to a patient's threat to take his complaints about .....more

This technical note provides step-by-step instructions for leveraging social network analyses to understand a team’s dynamics and thereby enhance a team’s collective effectiveness. More precisely, this note explains the basic terminology of social networks, the mapping of social relationships in an adjacency matrix, and the use of an adjacency matrix to create a graph that represents social interactions. This note also explains how to derive further .....more

The overarching vision of the global nongovernmental organization Transparency International was to free the world from corruption. Transparency International Ukraine (TIU) was founded in 2014, after three failed attempts, to tackle the high level of corruption that had taken hold of that country. Over the first two years, the chief executive officer faced significant organizational issues that hindered the organization’s performance; he appointed .....more

Teaching note for product 9B19C026.